Contact

FAQ

How long will shipping take?

USA: 7-14 days
Europe: 10-18 days
Others: 12-20 days

You will receive a tracking number once shipped.

What is your return & refund policy?

We offer a 30-day return policy on eligible items.

Non-returnable items include skincare and intimate products.

Refunds are processed in 5-7 business days.

Do you ship internationally?

Yes! We ship worldwide. Shipping times vary by region.

International customs may affect delivery time.

How can I track my order?

Once your order is shipped, we will send you a tracking ID via email.

You can use this ID on separate shipping tracking providers like UPS, FedEx, or DHL to check the status of your order.

How can I contact customer support?

You can contact us at vinnza.store@gmail.com

Our team typically responds within 24-48 hours.

Item added to your cart

Contact

Country/region

Country/region

Contact

Contact form